This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work.(sm)Primary Responsibilities: Assesses and interprets customers, members and provider needs and requirements.Identifies solutions to non-standard requests and problemsSolves moderately complex problems and / or conducts moderately complex analysesCollaborate with the Command Center for global issues with the operations directorWorks with minimal guidance; seeks guidance on only the most complex tasksTranslates concepts into practiceProvides explanations and information to others on difficult issuesCoaches, provides feedback, and guides others Acts as a resource for others with less experienceEducate, provide awareness and training on the DSNP Product to internal staff and providersConduct community events and information sessions with sales agentsProvide an understanding of what the health plan needs be aware of and engaged by each functional teamActively participate in Agent Boot Camps, Training SessionsEngage with key provider groups and complete rapid resolution for any issues such as claims issues.
Required Qualifications: Bachelor's Degree 3+ years of marketing experience with in a matrix organization 3+ years' experience in a deadline driven environment 3+ years proficiency in Microsoft office suite including Word, Excel, Outlook and PowerPoint 3+ years' experience demonstrating organization skills and customer resolution management 3+ years' experience managing and prioritizing several deliverables 3+ years' experience in meeting or exceeding sales promotion / marketing targets 3+ years' experience influencing and collaborating with others Ability to be flexible and work with ambiguity Experience with Medicare and Medicaid business lines Experience with working with medical and service providers Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Dual Special Needs Plan Provider Advocate / Marketing Coordinator, Nebraska, Omaha, Lincoln, NE
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.
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