Under general direction, performs a wide variety of duties associated with overseeing engagement of new and current audience members, managing the branding and image of Symphony NH, all Marketing and PR campaigns, website management and coordination of all printed materials, purchased advertisements, press releases and communications; management of the box office operations at all SNH performances.
Strategic execution and management of a comprehensive annual Audience Engagement and Growth Plan, including the coordination and oversight of supporting initiatives in the areas of marketing, PR and customer relations.
Provide strategic direction and long-range/short-range planning for all these areas in the context of growing the various Marketing Campaigns while supporting the greater strategic plan, mission and goals of Symphony NH.
Direct and implement the subscription, ticket sales and program advertisement strategies along with the day-to-day management of all aspects of marketing, box office, ticket sales and group sales in the office, online and during all SNH concerts.
Develop a coordinated matrix of communication and solicitation strategies involving social media, email, direct mail, phone, and personal visitation all focused on shaping a sustainable marketing and communications presence.
Propose, manage and track annual Marketing and PR budgets
Update and maintain SNH website and social media, online sales and giving technology.
Hiring and managing Marketing and Communications Interns
Tracking sales and marketing results, attending and reporting at all Board of Trustee meetings.
Manage box office operations, staff and volunteers at all SNH performances
Previous experience in leading marketing campaigns, from strategizing to implementation to management of the program.
Fluency with Microsoft Office, Adobe Creative Suite, online marketing platforms and website maintenance, hosting and troubleshooting; ability to learn quickly new technology and software trends
Proven track record of achieving ticket sales and advertising goals and initiatives.
Understanding of database management, payment processing and customer relations.
Ability to recognize opportunities, identify critical activities and prioritize them to attain goals.
Excellent organizational and time management skills; ability to work towards goals within deadlines.
Ability to listen carefully to and understand others, both internally and externally, and proactively respond to those needs in a consistent and timely manner.
Excellent writing, analytical, and research skills are essential.
A results-oriented individual, who demonstrates the ability to work well with people at all levels of an organization.
Openness to new ideas and their implementation.
About Symphony New Hampshire
Founded in 1923, Symphony NH (SNH), formerly known as The Nashua Symphony, resides in Nashua, New Hampshire, directly on the border with Massachusetts and less than an hour from Boston. SNH serves as New Hampshire’s only professional orchestra. Now celebrating its 94th season, SNH is the cornerstone of the performing arts in southern New Hampshire. What began as a small community orchestra has developed into a fully professional ensemble serving audiences in multiple cities. Today the SNH reaches more than 25,000 people each year; an additional 6,000 children, adults, and seniors participate in education and community events annually. The orchestra’s season includes five symphonic subscription programs performed in multiple cities, two or three education programs, two holiday pops concerts, one or two family concerts, an annual gala, and partnership performances with regional arts organizations or universities. As a result of new audience development initiatives, the average attendance at SNH performances has grown by 5 percent in the past year and individual gifts have increased by 12 percent.
SNH is governed by a Board of Trustees and is supported by a full-time administrative... staff. The Friends of the Symphony are volunteers who support the orchestra through fundraising projects and special events while increasing visibility throughout the community. The current operating budget is $620,000 and the orchestra has an endowment of $600,000.
The Marketing Career Network (MCN) is an online recruitment resource that aligns employers with professional marketing membership organizations. It brings together audiences from in every marketing discipline and connects them through a single job board network – it is the place marketers go...