Account Executive

Company Background

The Gem Group, Inc. is one of the largest and most respected suppliers in the $25 billion Promotional Products marketplace. Founded in 1958, and headquartered 20 minutes north of Boston in Lawrence, Massachusetts, we go to market under the brand name Gemline. We are a multi award-winning supplier, differentiated in a very competitive market with our product design, quality, and brands, as well as the quality of our team. Our product line consists of a wide range of bags, luggage, business accessories, drinkware, electronics, stationery, writing instruments, gourmet foods and gifts. Gemline employs almost 450 employees worldwide and operates a technical center in Southern China, and proudly celebrated 60 years in business in 2018. You can see our complete line of products at www.Gemline.com.

Gemline is ranked as one of the industry's largest suppliers by the Advertising Specialty Institute. In addition to its strong portfolio of house brands and Gemline-branded products, the Company offers high-quality retail brands such as American Tourister, Corkcicle, Igloo, MiiR, Modern Sprout, Moleskine, Osprey, Paper Mate, RuMe, Samsonite, Sharpie and Zebra

Impressively, in March 2020, Gemline launched a Personal Protective Equipment (PPE) business nationally, which had much success in 2020.  The Company’s initial focus was bulk PPE, which was sold primarily to senior living centers, institutions, and businesses. Today, Gemline concentrates its PPE business on custom-printed reusable masks for businesses and institutions, for which demand remains strong in 2021. 

Gemline’s culture is filled with collaboration, initiative, engagement, continuous problem solving, strong value for safety and respect for people.  We proudly support our local community through a variety of efforts focused on health and education. 

We are looking for the right Account Executive to work collaboratively with our larger National Accounts in the web-direct channel to ensure their success.   This is a high level, high profile position that will require key strategic thought and engagement with multiple Gemline departments and Gemline Leadership Team.  This Account Executive will be excited and effective at developing and maintaining relationships with National Accounts assigned to their position.  They will have the opportunity to develop and set sales goals based on our Company strategy, in collaboration with the Vice President of National Accounts.   The ideal candidate will be energized in working in a fast-paced environment and driven on exceeding goals.

The Account Executive position is a strategic position, dealing with Gemline’s largest accounts and focused on positioning them for growth. 

Responsibilities

• Develop and deliver a strategy for achieving sales revenue and profit in assigned National Account portfolio with a sales volume average of $20+ million.
• Develop and maintain Account relationships through appropriate customer meetings.

• Prepare and conduct quarterly business reviews for assigned National Accounts.
• Management of National Accounts private social media and portals. Monitoring, responding to and posting pertinent content to the respective National Accounts.
• Work with National Accounts Sales Leadership and Supplier Relations team to identify key sales targets. Review the targets with Gemline Regional Managers and Inside Sales teams and orchestrate appropriate account focus and follow up.
• Ensure price lists and service charges are properly executed at an account level
• Provide input on product recommendations for specials/promotions. Collaborate with Product Management, Marketing and Supply Chain teams.
• Engage National Accounts on educational webinars and sales meeting participation.
• Handle all aspects of End User Show and National Sales Meetings for National Accounts.  Registration, payment, field coverage/attendance, strategy and plan for these events.
• Understand customer execution strategies and decision-making process and be a liaison between the client & Gemline, focusing on goals and objectives for both. 
• Participate in the development and execution of effective sales/marketing strategies across portfolio to achieve all revenue & margin goals.
• Manage all aspects of the customer presentations from agenda and deck development to delivery for regular business review and new product/service introductions.  
• Provide insights and recommendations to drive growth plan and share with leadership based on strong financial analytics.
• Ensure alignment and accountability with sales representatives both internal and external.
• Represents the company at industry trade, customer events and national sales meetings.
• Maintain National Account customer and mailing list.  Updates shared with New Accounts and CRM updates.
• All other duties as assigned.