The Marketing Operations Specialist works under general direction of the Associate Director of Campus Life Services Strategic Marketing and Communications team. This position provides centralized management and ownership of the day-to-day operations and workflows of Campus Life Services Marketing including end-to-end project management and quality control, primary client communications and contact, daily marketing operations (planning, scheduling, job tracking and trafficking, project updates and milestones, editorial support, brand guardianship), as well as some data analysis (tracking of effectiveness, efficiency, and engagement measures) and customer research.
This position reports to the Associate Director, Strategic Marketing and Communications, and partners closely with Documents & Media (the Marketing production partners), CLS business managers, and UCSF Health Patient Communications Committee to ensure projects are produced effectively in a timely manner, on budget, in alignment with goals, and consistent with the UCSF and UCSF Health visual and editorial brand.
Additionally, the Marketing Operations Specialist will provide assistance with copywriting, editing, and proofreading for UCSF Health patient communications in various media including but not limited to MyChart messages, flyers, posters, patient emails or other patient-facing communications; and support copyediting and proofreading for CLS projects as assigned to ensure quality control. Familiarity and demonstrated experience with the following is preferred: project management software such as Asana or Divvy HQ; design software such as Adobe Suite; Filemaker Pro, and general business software Microsoft Office Suite.
**Note: This is a Contract role for 1 year from date of hire with the ability to be extended. Also, this is Hybrid. Work from home with occasional on-site work at various campus locations as needed.
Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and high-quality patient care. It is the only UC campus in the 10-campus system dedicated exclusively to the health sciences.
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