Position: Marketing & Communications Director

Salary 100-110K

Sarasota Florida                                    

General Summary:  A member of the Asolo Rep leadership team, the Marketing & Communications Director administers the activities of a full-service in-house agency responsible for marketing, branding, public relations, sales, customer service, and front-of-house operations for the organization. Supervises the marketing and patron services (box office and front-of-house) department and manages outside agencies and contractors.  Collaborates closely with other departments to advance the organization’s long-term and day-to-day interests.  Promotes the mission of Asolo Repertory Theatre in all areas of responsibility and action.

Organizational Structure:

• Hire, Supervise and Develop marketing personnel which include, but are not limited to, Associate Marketing Director, Patron Services Manager, Public Relations, Video/Media and Design staff, and Patron Services staff.
• Works most closely with: Managing Director; Producing Artistic Director; Board of Directors and its sub committees; Director of Development; Director of Education; Finance Director and IT staff

Essential Job Functions:

The Marketing & Communications Director plays the lead role in a broad range of data-inspired, detail-oriented, and deadline-driven activities that extend the Theatre’s influence.  Responsibilities include but are not limited to:

• Align artistic ambition with savvy creative services that effectively build the Theatre’s brand and the brand of each production in the marketplace to deliver a positive brand experience to all guests that engenders support for the institution
• Develop and carry out a comprehensive communications strategy and plan to establish and achieve goals for branding, public relations, sales, and community awareness 
• Develop subscription, single ticket, membership, group, and other ticket programs and campaigns to identify, cultivate, attract, steward, and retain audiences from year to year:
• Optimize sales and revenue through goal-setting, yield management and pricing
• Administer multi-channel campaigns to include database marketing, direct mail, telemarketing, e-commerce, and media planning
• Project and budget subscription and single ticket revenues based on historical sales trends and pricing of house; set and manage pricing; maximize revenue by implementing dynamic pricing strategies in coordination with overall organizational goals 
• Execute innovate audience development strategies with a focus on increasing patron loyalty, maximizing revenue and increasing audience diversity
• Develop reporting and analytics to generate key sales, financial, and statistical analyses to effectively track sales and financial performance 
• Employ industry-leading digital strategies and tools that extend the Theatre’s reach to the broadest potential audience
• Partner with the Development Director to provide marketing and communications services that help achieve
  objectives for annual fund, planned giving, capital and other fundraising programs
• Partner closely with the Muriel O’Neil/Community Foundation of Sarasota County Education & Engagement
  Director to help achieve the Theatre’s education objectives
• Oversee marketing for the FSU/Asolo Conservatory for Actor Training productions
• Manage an audience development committee of the Board of Trustees and contribute to Board activities
• Develop essential partnerships with organizational colleagues and peers within the community and industry that
  expand the Theatre’s reach and impact
• Lead the Theatre’s research efforts to maintain a culture inspired by data, with relevant key performance indicators
• Develop and oversee an annual marketing & communications budget

Job Performance Standards:

• The Producing Artistic Director should feel that the total Asolo Rep experience is in alignment with the quality and artistic vision of its productions.
• The Managing Director should be comfortable that the operational aspects of the Department not only further the cause of Asolo Rep but do so in a fiscally responsible manner.
• Senior staff should feel supported in their endeavors through the efforts and the processes of the Marketing Department and should value that department as a true partner.
• The Marketing Department staff should feel motivated and valued. Everyone should feel encouraged to grow and assist others in growing.  The team should feel “anything is possible.”
• All stakeholders, internal and external, should feel well informed; clear, consistent communication is essential.
• People who experience Asolo Rep should be favorably motivated.

The essence and values of Asolo Rep should be upheld and furthered

Essential Qualifications:

• Intellectual curiosity, drive, and enthusiasm
• A record of progressive accomplishment in theatre, arts, or event marketing at a multi-million-dollar organization
• Dedication to long-term strategic planning in a fast-paced, deadline-driven, multi-task environment
• Demonstrated commitment to cultivating and managing a diverse staff with multiple areas of competing needs
• Superlative communication skills, both in writing and interpersonally
• Proficiency in all facets of current digital advancement trends
• Superior analytical abilities and unwavering commitment to detail
• Experience with MS Office products (Outlook, Word, Excel, PowerPoint, others)
• Experience with CRM systems; Tessitura experience a plus
• Maturity, steadiness, and a sense of humor
• The capacity to add value and perspective to organizational culture