1. In support of the overall mission, plans, directs and oversees programmatic activities. 2. Develops, implements, and maintains operational policies and procedures. 3. Manages program communications; identifies outreach potential, and promotes philanthropic and collaborative support of the program. 4. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 5. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. 6. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. Develops metrics to identify and measure the success of the program. 7. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. 8. Develops and manages the program's operating budget. 9. Manages the administrative infrastructure of the program. Manages human resources including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs. 10. May perform other duties as assigned.
Required Skill/ability 1: Proven record of superior customer service. Flexible upbeat team player.
Required Skill/ability 2: Talented problem solver, ability to react quickly and have composure under pressure. Demonstrated ability to multitask and deliver requested results.
Required Skill/ability 3:
Excellent written and verbal communication skills, superior interpersonal skills.
Required Skill/ability 4: Demonstrated ability to multitask and deliver requested results.
Required Skill/ability 5: Highly proficient with utilization of various technologies and software (Drupal, Salesforce, Excel, StarRez, Adobe Creative Cloud, PowerPoint and Word).
Preferred Education: Experience with Cvent, StarRez, Canva, Salesforce and other database systems. Hospitality experience.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Program Administrator
University Job Title: Sales & Marketing Coordinator
Preferred Education, Experience and Skills: Experience with Cvent, StarRez, Canva, Salesforce and other database systems. Hospitality experience.
Bachelor's Degree in a related field and two years of related experience or an equivalent combination of education and experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.
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